+Title: Multi Channel Customer Interaction Software. Email Management. Web Self-service. Live Chat and Agent Knowledgebase.
Description: Email Management and Web Self Service Specialists, Email Response Management (including fax and letter integration), Web Self-service, Secure Email, SMS, Chat and Customer Service Knowledge Base are available to you as separate applications, or seamlessl
Keywords:Email Management, Email Response Management, Email Management Software, Email Service Management, Email Management Solution, Inbound Email Processing, Email Customer Service, Online Customer Service, Web self-service, Web Site Self-Service, Eservice Software, e-service, Chat, Live Chat, Proactive Chat, Chat software, Live Interaction, Chat hosting service, hosted chat software, Multi-channel, Multi-channel customer service, Multi channel Contact centres, multi-channel contact centers, customer service, dynamic Knowledge base,
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self-learning knowledge base, semantic processing, Natural Language search, customer service knowledge base, knowledge contact centre, knowledge base, customer interaction Management, First Contact Resolution, Service Resolution Management, Contact centre solution, customer service software, customer service management, knowledge management software, call centre, call center, contact centre, contact center, customer experience management, Call centre software(View Less)
